QuickSoftKey.shop

Effective Date: 01.01.2025

At QuickSoftKey.shop we strive to provide outstanding service and support to all our customers. We understand that digital software purchases can sometimes lead to complications, and we aim to make the return and refund process as clear and fair as possible—especially for our valued U.S. customers.

Refund Eligibility

We offer a 30-day refund policy from the date of purchase under the following conditions:

• The product has not been downloaded, activated, or used.

• You contact us via email at info@quicksoftkey.shop or through live chat within the 30-day window.

• You provide proof of issue if applicable (e.g., error message, screenshot).

If we are unable to resolve an activation issue, you are entitled to a full refund—no hassle.

Accepted Return Cases

We accept returns and issue refunds under the following circumstances:

1. Defective Product

   • If the license key provided is invalid or fails to activate and we are unable to fix the issue.

   • You may choose between a full refund or a replacement key.

2. Activation Support Failure

   • If our support team cannot assist you in successfully activating the product within 30 days of purchase.

All software licenses sold are valid for one unique PC or device, depends on Your purchase quantity ( Users ) unless otherwise specified in the product description.

Non-Refundable Situations

To maintain fairness and protect against misuse, we cannot accept refunds in the following cases:

• The product has already been activated, used, or downloaded.

• The customer has changed their mind after the purchase.

• The software is not compatible with the customer’s device or operating system. Examples include:

  • Buying a Windows product for a Mac system.

  • Installing software for Windows 10 on a system running Windows 7/8.

• The product is not working due to local device issues, including viruses, corrupted systems, or outdated configurations.

We strongly recommend reviewing system requirements and product descriptions before purchasing.

Digital Product Nature

As all products sold on QuickSoftKey.shop are digitally delivered, returns cannot be processed once the product key or download link has been accessed or used.

1-Year Support Warranty

All products come with 1 year of technical support from the date of purchase. If you encounter any issues, our support team is here to help.

Your Rights

This policy complies with U.S. consumer protection standards for digital goods. Nothing in this policy affects any rights you may have under applicable laws.

If you are unsure whether your purchase qualifies for a refund, we encourage you to contact us directly—we’re here to support you.

Contact Us

For any questions about this policy or to request a refund, please reach out:

Email: info@quicksoftkey.shop
Live Chat: Available on our website